Kreativa Global School

Operations & Business Process Management

“Design smarter systems. Deliver greater impact.”

Educational Objective

To help students understand how organizations deliver products and services efficiently through process design and continuous improvement.

Focus Areas

Students explore the science of operations — where business strategy meets execution. They will learn to design workflows, measure performance, and optimize processes using real-world business cases.

Expected Learning Outcomes

  • Introduction to operations and supply chain management.
  • Process mapping and system design.
  • Lean management and Six Sigma principles.
  • Quality control and efficiency strategies.
  • Case study: optimizing a service or product process.
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